Legal information

Privacy Policy

Effective date: January 1, 2025.

Information we receive

When you contact Brightbrook Strings, we receive the name, email address, optional phone number, and message you submit. We do not require an account to browse lessons.

How we use information

We use submitted information to respond to support requests, maintain site operations, and improve lesson presentation. We do not sell personal information or use it for unrelated advertising.

Local storage

Your browser may store tracked lesson IDs, cart quantities, cookie consent, and display preferences. These values remain on your device and can be cleared through browser settings.

Retention and security

We retain support correspondence only as long as reasonably needed for the request, subject to operational and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission is completely risk-free.

Your choices

You may ask what personal information we hold, request correction or deletion where applicable, or withdraw from non-essential communication by contacting [email protected].

Children

The service is intended for learners and families; purchases or submissions by minors should be made with a parent or guardian.

Changes and contact

We may update this policy when our practices change. Questions can be sent to [email protected] or +1 (415) 555-0186.